Terms of Service

Last Updated: January 1, 2025

1. Introduction

Welcome to Hostlelo. By accessing our website and using our services, you agree to these Terms of Service. Please read them carefully before proceeding with any service purchase or usage.

2. Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Acceptable Use Policy.

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the updated terms on our website.

3. Services

Hostlelo provides the following services:

  • Web Hosting Services
  • Domain Registration
  • SSL Certificates
  • Website Security Solutions
  • Backup Services
  • Technical Support

4. Account Terms

You must:

  • Provide accurate and complete information when creating an account
  • Maintain the security of your account credentials
  • Promptly update your account information when necessary
  • Be at least 18 years old to use our services
  • Use services in compliance with applicable laws

5. Payment and Billing

Service fees are charged according to the plan you select. All fees are:

  • Billed in advance on a recurring basis
  • Non-refundable except as required by law
  • Subject to change with 30 days notice

6. Service Level Agreement

We strive to maintain 99.9% uptime for all hosting services. This excludes:

  • Scheduled maintenance windows
  • Force majeure events
  • Issues originating from client-side applications

7. Acceptable Use

You agree not to use our services for:

  • Illegal activities
  • Distribution of malware
  • Unauthorized access to other systems
  • Spamming or unsolicited mass emailing
  • Content that infringes intellectual property rights

8. Termination

We reserve the right to suspend or terminate services if:

  • You violate these terms
  • Payment is not received
  • Your usage poses a security risk
  • You engage in fraudulent activity

9. Limitation of Liability

Our liability is limited to the amount paid for services in the previous 12 months. We are not liable for:

  • Indirect or consequential damages
  • Data loss
  • Business interruption
  • Lost profits

10. Contact Information

For questions about these Terms of Service, please contact us at legal@hostlelo.com