Appian Consulting

Appian Consulting Built Around Your Process

Consulting, implementation and support across Appian: workflow automation, AI-driven decisioning, intelligent document processing and enterprise integration.

Talk to a consultantSee what we build
Team and platform figures only. No client or certification counts we cannot evidence.online
Appian developers
5+
years on Appian
5+
Appian clients since
2021
uptime SLA on hosting
99.9%
What we do

Our Appian Consulting Services

Consulting, build, automation and support across the Appian platform

Appian Consulting

We map your business processes to Appian and tell you honestly where the platform fits and where it does not.

Technologies

Process DiscoverySolution DesignPlatform Assessment

Key Features

  • Requirement analysis
  • Architecture design
  • Platform fit review
  • Roadmap planning

Appian Implementation

End-to-end build of Appian applications, from data model and interfaces through to deployment.

Technologies

SAILRecordsSitesData Fabric

Key Features

  • SAIL interface build
  • Record & data modelling
  • Site configuration
  • Deployment setup

Process Automation

Design and build of Appian process models that automate the work people currently do by hand.

Technologies

Process ModelsBPMTask ManagementSLAs

Key Features

  • Process modelling
  • Task routing
  • Escalation rules
  • Process monitoring

AI Skills & GenAI

Appian AI Skills and GenAI wired into process models, so decisions, classification and content generation happen inside the workflow rather than beside it.

Technologies

Appian AI SkillsGenAIPrompt BuilderKnowledge BasesRAG

Key Features

  • AI-driven decisioning
  • Email & doc classification
  • Prediction models
  • Prompt design

AI Agents & Agent Studio

Autonomous agents built in Appian Agent Studio that carry out multi-step work and hand off to a person when the case needs judgement.

Technologies

Agent StudioAI AgentsAutonomous WorkflowsTool Calling

Key Features

  • Agent design & guardrails
  • Multi-step task execution
  • Human-in-the-loop handoff
  • Agent monitoring

MCP Server Integration

Model Context Protocol servers connected to Appian, so agents and AI skills can reach your tools and data through a governed interface.

Technologies

MCP ServerMCP ClientsTool RegistrySecure Context

Key Features

  • MCP server setup
  • Tool exposure to agents
  • Context governance
  • Access control

Intelligent Document Processing

Extract, classify and route document data automatically instead of keying it in.

Technologies

Appian IDPDoc CenterDoc ExtractionDoc ClassificationOCR

Key Features

  • Data extraction
  • Auto-classification
  • Reconciliation & validation
  • Exception handling

Enterprise Integration

Connect Appian to the systems you already run, over REST, SQL and the platform's own connectors.

Technologies

REST APIsSQLWeb ServicesConnected SystemsData Fabric

Key Features

  • REST & SOAP integration
  • Database connectivity
  • Third-party connectors
  • Data sync

Migration & Modernisation

Move legacy workflows and older Appian versions onto current, supported patterns.

Technologies

Version UpgradesLegacy MigrationRefactoring

Key Features

  • Version upgrades
  • Legacy workflow migration
  • Code refactoring
  • Regression testing

Support & Managed Services

Ongoing maintenance, enhancements and issue resolution for applications already in production.

Technologies

MonitoringEnhancementsBug Fixes

Key Features

  • Production support
  • Feature enhancements
  • Performance tuning
  • Version maintenance
Delivered work

Appian Projects We Have Built

Three enterprise systems, described by industry rather than client name

Pharmaceutical

Product Life-Cycle Management

A pharmaceutical product lifecycle system that orchestrates regulatory workflows, multi-regional compliance and cross-functional collaboration, from initial research through manufacturing, distribution and post-market surveillance.

Lifecycle time
60% reduction
Scale
200+ products, 15 regions

Key Solutions

  • Modular workflow system with reusable sub-processes and parallel execution
  • Configurable rule engine for region-specific compliance
  • Real-time dependency tracking with automated impact assessment
  • Event-driven architecture for multi-site coordination

Technologies

AppianMariaDBSmart ServicesWeb APIs
Enterprise Security

Document Management System

An enterprise document management solution with a multi-layered security architecture, letting an organisation centralise and secure documents across every department and service with role-based access, version management and intelligent categorisation.

Search
Sub-second across 2M+ docs
Scale
10TB+ under management

Key Solutions

  • Three-tier security model: service, team and user-level permissions
  • Amazon S3 with server-side encryption and lifecycle policies
  • Chunked upload with resumable transfer support
  • Elasticsearch integration for fast full-text search

Technologies

AppianMariaDBAmazon S3Elasticsearch
Healthcare

Vendor Portal

A vendor management platform that streamlines the supply chain between pharmaceutical suppliers and healthcare providers, with real-time catalog management, order processing and automated notifications.

Order processing
40% faster
Integration
Legacy healthcare systems

Key Solutions

  • WebSocket-based real-time sync with PostgreSQL triggers
  • Dynamic workflow engine adaptable to each provider's requirements
  • API layer with fallback mechanisms for legacy system integration
  • Query optimisation and connection pooling for concurrent load

Technologies

AppianJavaScriptPostgreSQLREST APIs
How we work

Our Appian Engagement Process

The same six steps we run on every software engagement, applied to Appian

  1. Discovery & process mapping

    We walk the process with the people who run it, then say plainly whether Appian is the right fit.

  2. Solution design

    Data model, interfaces and process models designed before anything gets built.

  3. Build in sprints

    Two-week sprints with something reviewable at the end of each, so direction changes early instead of late.

  4. Integration & testing

    Connect the systems the process depends on, then test the workflow end to end, including the failure paths.

  5. Deployment

    Release to production with monitoring in place and a rollback that has actually been rehearsed.

  6. Support & iteration

    Ongoing maintenance and enhancements once real users are in the system and the real edge cases appear.

Why work with us on Appian

What we can actually stand behind, and nothing we cannot

  • 5+ Appian developers

    A dedicated Appian team, not generalist developers picking up the platform for one project.

  • 5+ years in Appian consulting

    Long enough to have seen where the platform genuinely fits, and where a different tool is the honest answer.

  • Real engineers on support

    Live chat & WhatsApp (limited on Sundays). Urgent issues prioritised; normal queries usually answered in ~10–15 minutes.

  • Three registered entities

    Hostlelo LTD (UK), Hostlelo Information Technology LLC (UAE) and Hostlelo Digital Private Limited (India) — contract with a real company in your region.

  • 99.9% uptime SLA on hosting

    If we host what we build for you, the platform sits on the same SLA we commit to contractually in our Terms.

  • Pricing that does not move

    The rate quoted is the rate charged. No introductory discount that resets once you are committed.

Appian consulting, answered straight

Including the questions where the honest answer is “it depends”

Talk to an Appian consultant

Tell us the process.We will tell you if Appian fits.

A short conversation is usually enough to know whether the platform earns its place on your problem. If it does not, we will say so before you spend a budget finding out.

Contact the team
  • 5+ Appian developers
  • 5+ years Appian consulting
  • Real engineers on support
  • The rate quoted is the rate charged